Picture this. Monday 11:10am, you are in the middle of an important document, you have been sneezing all night, your nose is stuffed, your eyes all watery, your throat hurts... in other words, your allergies are killing you (though it actually seems like you are getting sick). Before you read the actual incident, please picture the commercial from Chase I believe, where a guy calls customer service and a guy in the middle of Antarctica by the name of Lucy takes the phone call and hangs up after he is not able to understand what the cardholder wants. Any how, so the phone rings, and the call goes something like this: Caller: "Hello, is Mr. Iñiez (enneaus) there?" Me: Annoyed by the fact that he is not able to pronounce my last name correctly and with a strong tone reply: "I'm sorry... who? Mr Iñiez?" Caller: "Mmmmhhhh.... Hello, is Mr. Iñiez (enneaus) there?" Me: Even more annoyed now, as he seems to not be paying attention. Do you mean Mr. Muñoz?...
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